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Check-in
20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710

The Reef Coco Beach Resort & Spa, a 4-star family-friendly hotel, features luxurious amenities including a beachfront setting, a multi-level Grand Pool Complex, and an array of dining options. This Playa del Carmen hotel offers a variety of activities suitable for all ages.

Rooms & Amenities

Rooms at The Reef Coco Beach Resort & Spa include either one king size or two double beds, a private bathroom with a hairdryer, and air conditioning. Each room also features a ceiling fan, flat-screen TV, minibar, and safe. Guests can enjoy views of the garden, pool, or sea from their private balconies.

Dining Options

Dining options include the buffet restaurant Miramar, which serves breakfast and lunch, and an elegant restaurant offering an a la carte menu inspired by local culinary traditions. Guests can enjoy cocktails at the swim-up pool bar without leaving the pool area.

Leisure & Activities

Leisure activities at The Reef Coco Beach Resort & Spa feature a range of family-oriented events, including dance contests and themed nights. The location is perfect for enjoying the beautiful beachfront, as well as easy access to nearby attractions like Mamita's Beach Club and the vibrant 5th Avenue.

Services & Local Area

The property includes services such as a 24-hour front desk and a dedicated shuttle service to Cancun International Airport, approximately 45 minutes away. Guests can find local shopping and entertainment options within a short walk, allowing for easy exploration of the area.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room
Max:
2 persons
315 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Balcony
Check Prices
Superior Room
Max:
2 persons
315 sq. feet 
Bed options:
1 King Size Bed
Pool view
Shower
Balcony
Check Prices
Club Superior Beach Room
Max:
2 persons
315 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Balcony
Check Prices
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center
Playa del Carmen 1.1 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 2.2 mi
Cancun (CUN) 34.6 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Elevator
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Canoeing
  • Cycling
  • Tennis court
  • Golf course
  • Pool tables
  • Darts
  • Table tennis
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710
Map view
Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710
Nearby
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
1800 ft
Albatros
Martina Beach Club
700 ft
Beach
Shangri-la's Beach
1800 ft
Shangri-la Caribe Beach Village Resort
1700 ft
Restaurants
Salento
900 ft
Avenida 46 Norte
Ojo De Agua Pdc
1200 ft
Av. CTM 20
It Ganesha
1500 ft
Calle 44 Corner with 1ra Avenida Norte
El Zorro Plateado
1700 ft
Avenida 1
Balche Playa
1900 ft
Quinta Av
La Cueva del Chango
2200 ft
38th Street Between 5ta Avenue And the Sea Zazil Ha
Luma taverna del mar
1700 ft
Calle 38 Entre Albatros y Flamingo Condominio Pueblito Escondido
Trujillos Cantina de Selva
2000 ft
Av 38 Mz 200 Lt 03 Colonia Gonzalo Guerrero entre Calle 1ra Note y Calle Flamingos
Colectivo Mexicano Cervecero
2100 ft
5th Ave Between Calle 40 and 42
El pirata
2200 ft
Calle 40 Mza 143 LT 7 Col.Zazil-Ha Entre 5 Av Y 10 Av
PIOLA Playa del Carmen
2200 ft
Av. 38 esquina 1ra Norte - Local 1 - Plaza Via 38

Reviews and Ratings

Reviews from guests about their experience.
64%
loved their spa retreat and can’t wait to return.
Clean rooms
Great pool
Limited dining choices
Mixed staff quality
6.4/10
Nice
Rooms
6.5
Location
8.0
Service
5.8
Dining
5.6
Guest reviews
6.4/10
based on 5 reviews
4/5 based on 6906 reviews
7.7
7.7/10 based on 1373 reviews
#65  based on Tripadvisor
Olivia
United Kingdom, February  2025
7.2/10

I recently stayed at The Reef Coco Beach, and while it was generally a pleasant experience with a welcoming atmosphere and clean facilities, there were a few issues that detracted from my stay. The location near town is fantastic, but some amenities could use improvement, especially regarding dining options and service at the poolside bar. Overall, it’s a charming resort, but I might consider other options next time I’m in Playa Del Carmen.

Rooms
Service
6.0
Service was hit and miss; while some staff were friendly, the poolside bar service was often slow, which was frustrating.
Location
9.0
The hotel is perfectly situated for easy access to the vibrant town and a short walk to better beach options.
Dining
7.0
The food had its moments, especially in the Japanese restaurant, but the buffet often served food that was lukewarm at best.
Facilities
7.0
The facilities included a nice pool and several bars, although the poolside bar could use more attentive staffing.
Brian
United Kingdom, January  2025
8.0/10

My stay at this hotel was mostly enjoyable with clean and comfortable rooms that had lovely views, but there were a few drawbacks such as the limited dining options for dietary restrictions and some issues with service consistency. The activities offered kept the experience lively, but the beach wasn't ideal for swimming, which was a bit disappointing.

Rooms
9.0
The room was very nice and clean, featuring a comfortable bed and a charming small balcony with a sea view. It exceeded my expectations based on the website photos.
Service
7.0
While most staff were kind and helpful, there were instances of inconsistency in service, particularly in housekeeping where they missed some details.
Location
9.0
The location was great, positioned right in the middle of Playa del Carmen, making it easy to walk to shops and cafes.
Dining
7.0
The food at the buffet was varied and delightful, although there were limited options for gluten-free and vegetarian diets, which made dining slightly challenging for us.
Facilities
8.0
The hotel had excellent amenities, including a nice pool and various activities throughout the day, adding to the overall experience.
Eric
United Kingdom, November  2024
6.8/10

Overall, my stay at the hotel was a mixed experience. The location near the beach was fantastic, and I was impressed by the cleanliness of the rooms. The staff was truly exceptional, making our vacation fun and memorable. However, I was disappointed by the dining options and the aggressive upselling of timeshares. It felt like a questionable trade-off for the amenities provided.

Rooms
8.0
The rooms were super clean and quite comfortable, featuring a nice terrace for enjoying the view.
Service
7.0
The staff at the resort, especially the entertainment staff, truly made us feel special and welcomed, although the check-in experience was not handled well.
Location
9.0
The hotel is nicely located right on the beach, just a short walk from 5th Avenue, making it convenient for exploring the area.
Dining
5.0
The food options were disappointing; the quality did not meet expectations, especially at the buffet.
Facilities
6.0
The hotel facilities were well-maintained, but the pressure towards timeshare presentations was uncomfortable.
Sebastian
United Kingdom, November  2024
5.0/10

My stay at this hotel was quite disappointing. The rooms did not match what was advertised online, and the service from the staff was really lacking, particularly at the front desk. While the beach location is nice, the facilities need significant upgrades. Overall, I do not recommend this place for a relaxing vacation.

Rooms
5.0
The rooms were not clean, and we experienced issues with bugs and poor maintenance. We were promised a king-sized bed for our honeymoon but ended up with two full-sized beds.
Service
5.0
Service was very poor, especially at the front desk. We faced multiple issues regarding room changes and cleanliness, and staff did not handle our complaints well.
Location
6.0
The location is nice, right by the beach, but the beach has small boats moored nearby, making it less enjoyable.
Dining
5.0
Dining options were limited, and additional charges for better food options felt unreasonable for an 'all-inclusive' hotel.
Facilities
5.0
The facilities were outdated and needed a thorough upgrade. The pool area was often too noisy due to activities.
Jordan
United Kingdom, October  2024
6.8/10

I had a good trip to The Reef Coco Beach. The staff were a mix, with some being fantastic and others not so great. The resort is smaller, which was nice, but the food selections were limited after a few days. The beach had some seaweed and boats parked in front, but I enjoyed the entertainment and activities offered. Overall, it was a decent stay with a few drawbacks that kept it from being perfect.

Rooms
7.0
The rooms were clean, but a bit dated. The beds and pillows were quite hard, which affected comfort.
Service
6.0
While some staff were fantastic, I did encounter some that weren't very helpful, which impacted the experience.
Location
7.0
The resort is situated near the beach, but the seaweed and boats detracted from the swimming experience.
Dining
6.0
The food was decent for an all-inclusive, but the options were limited and got repetitive after a few days.
Facilities
8.0
The pool was huge and well-maintained, but the beach area needed more attention.
Clean rooms
Limited dining choices
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